We have bought several campers from Carolina Coach and the last one had a leak in the slide out roof that we found after purchasing. We talked to Greg King in the service department and he fixed the leak and added a slide topper to ensure no other leaks would happen in the future. We appreciate his patience and working with us to fix the issue, great service team!

We worked with Jay on the sale of our Lance drop in camper. He was excellent from the moment we arrived, all the way through the sale. He was attentive to any questions we had, and knowledgeable! We also went through the re branding process with the timing of our sale, and again this was handled very well! All the way through to a check expedited. The facility was top notch, and all of the office and sales staff were excellent to work with! We highly recommend them for all of your camper needs. And will be back in the future, if we decide to purchase again! Thank you Jay and Carolina Coach!

I called the service department and spoke with Kenny. It was refreshing to speak with someone that was so eager to help and answer my technical question regarding my RV.

We purchased our RV from Matt Horniman back in 2015 and he has been our contact up until July 22,2023 when he sold it for us so we have dealt with Matt on both sides of the deal. He is the most knowledgeable person on RVs I have ever met. Also very personable and just great to deal with. Always promptly returns phone calls which is hard to find anymore. If you need anything in connection with RVs Matt is your person to call.Also always had great service from the Service Dept. We drove from Indian Land to Carolina Coarch for ALL of our service needs for 8 years. This is how good they are.

Thank you to all the folks at Carolina Marine.

I have been in the automotive business forever (50 years) and have never been treated better, from our purchase from Jimmy, F&I and Doug, for demonstrating how to use our van. They all should make any owner proud to represent them. Thanks again!

Our salesman Jay was very helpful and professional. Actually the 3rd camper we have gotten through Jay Strouther.

" OLIVIA WHITWORTH was very helpful, and knowledgeable about my inquires. looking forward to making a purchase very soon.

Eric our sales representative was great to deal with very attentive to questions and concerns. Great experience from walkthrough manager to finance manger. Thank you Caroline Coach Team

The entire experience was great. The customer service was so good that I felt like I was hanging out with old friends.

Frank Mohrbutter great service technician.

This was absolutely the best customer service and most knowledgeable service manager we have encountered so far. They were able to fix multiple issues quickly and efficiently. Kenny Miller Service Adviser and Trent Hoke Service Manager are a power team who work so well together to get the job done! To say we are Happy Campers is an understatement.

Eric Peaks was very helpful, knowledgeable about my inquiries, I havent made a purchase yet, but his help is definitely leading me to make a purchase soon.

Absolutely the nicest people and the smoothest purchase transaction ever! I can't say enough about how great this place is from management down! I highly recommend Carolina Coach if you're looking for an RV or camper!!

Came with my family to start our search for a camper and was really pleased with our experience. Eric was very knowledgeable and helped us out a lot and answered all of our questions. We will definitely be back to do business with him to get our first camper.

Jessica Brown does a great gob.

I have to tell you that the service and reception I received was FANTASTIC!!!! Kenny and the gang were super! I stopped at my parents' home with my RV on the way to winter in Florida with alarms going off for my stabilizers. I had them looked at in my home state of New Jersey by 3 different dealerships and none of them could find or fix the issue. Carolina Coach service squeezed me in found the issue and fixed it . Thank you for making my travel extra special.

Carolina Coach & Camper is a 5 Star full service dealership that stands behind its Travel Trailers and Motor Homes and is managed by Brett Trekell a long term executive in the RV industry.

Great Poeple .....Easy to deal with....

We recently received a few Recalls on our Fleetwood Southwind that needed to be taken care of.

Along with some warranty work, we also had a few other needed repairs. We are from Cape Cod MA and recently sold our home and are living fulltime in our Class A while building a new house. Because our RV is our home, we were posed with a whole set of concerns that worried us because we could not just drop it off and pick it up at a later date. Remembering the pleasant experience, we had when we purchased our RV from Carolina Coach the previous year, we decided to call them. After talking to Jessica in Service and feeling so welcomed about returning, we decided to drive down to NC from MA. We found this dealership to be extremely accommodating and sensitive to our situation. After Jessica received our list of items that needed to be repaired, she promptly responded and set up an appointment for us. She was so professional and efficient that any concerns we had were quickly gone. Her superb organizational skills made the entire process over the next three days flow effortlessly. We had our coach back every day by closing so we could spend the night in the parking lot. We had electric, water and a pump out available. Our service technician Doug was wonderful, and he checked in with us daily to answer any questions and explain what he had done that day.

This is our fourth RV and we have been to many other dealerships, but Carolina Coach in Claremont is by far one of the best we have ever been to. We are so happy we decided to make the trip and we plan to return for any other service we may need in the future and any further RV purchases. We cannot say enough nice things about Jessica and Doug, and Carolina Coach is very fortunate to have them as employees. We would be remiss if we did not also mention that so many others stopped and said hello while we waited and welcomed us. Unfortunately, we cannot remember everyone's name who went out of their way to help us when it came time to park in the evenings. We are very thankful and appreciative for their help as well.

Tom and Tammy in Parts are awesome. Great customer service. Highly recommend.

Great job getting my camper repaired

We had an issue and lost power to our camper. When we arrived at the dealership we found out the parts department had already closed for the day. The gentleman at the store contacted the parts department manager via text. She told him what we needed and told him where to find it in the parts department. We were able to purchase the parts we needed and therefore got our power back on. This store went above and beyond to help us. I would highly recommend this store for all your camping needs.

I can't say enough about the quality of work and help we received from Jessica and Mike! We had an accident on the way to Florida and was able to get it fixed in 1 1/2 days as promised. I am amazed how efficient this was all done. Thank you so much!!

Cody was the best, most edu., and so polite and knowledgeable. From Brett to ALL who helped me figure it

out Carolina Coach and Campers was so professional and well equipped. Thank you for a wonderful time w/y'all!! Brickey A. Hart RN

What a fantastic experience! This dealership truly cares about their customers. Sales, service, and parts went above and beyond to make sure our camper had everything it needed. We will definitely be back for an upgrade! Thank you, Carolina Coach!

From the very beginning Tammy was a joy to work with. Her customer service was excellent. Tammy had to do a little homework to find the part that I needed and she was up for the job. Carolina coach and camper RV retailer has a jewel and her name is Tammy Stiles! Working with Tammy was a positive experience all the way around.

Haven't visited yet

Great service department. Transparent and clear communication about scheduling and when the parts will come in. Fair pricing. Very happy to have them so close by!

Even though we decided not to purchase a 2022 Entegra Coach Emblem 36T at this time, I wanted to give a testimonial of our visit to the dealership. Their ethics and responsibility to a customer are exemplary. Our visit was very pleasant because of the way your staff conducted themselves in handling our visit. Cody and everyone we worked with were very knowledgeable and answered all of our questions. We live about 2 hours away but because of the excellent service and the way we were treated we will be going back when the time is right to purchase our coach. If you are in the market for a travel trailer, motorcoach, or parts you should visit this dealership, because they will treat you right. I highly recommend this business.

This was my first RV purchase. The staff there are excellent, all the way from the sales to parts and so on. I will buy my next one from Carolina Coach. I highly recommend buying from Carolina Coach in Claremont. Very friendly professional group of people.

I bought my first camper here and the experience was amazing. They really know their stuff and made the process super easy.

The purchase process for our RV was easy and had no issues. When we brought it in for some warranty work, the service department has been very professional. Jessica is especially helpful and responsive in letting us know the status of the work. It has been a pleasure working with Carolina Coach.

For over 30 years we have bought 8 or 9 motor homes. We never received the service and attention you gave. Everyone was as helpful and patient with our many questions. We wish you success and if we ever buy another RV, it will be from you.

Thank you again for the pleasant way your staff conducted themselves in handling this transaction. Even though we live a considerable distance from your dealership, we will make every effort to return for any necessary service and for sure when we trade coaches it will be from your dealership. Ive never been treated as nicely and courteously as I was in your dealership.

Your business ethics and responsibility to a customer are exemplary. It is a pleasure to do business with you and Carolina Coach. I will highly recommend you both.

You have the unique ability to listen to the customer and understand exactly what the customers needs are. Thanks again for your caring personality and your unique ability to keep the customer happy.

We just wanted to take a moment of your time to let you know that our visit with your Service & Parts Department today was a pleasure. Your team should be commended on the noticeable improvements in the Service Department.

You made us feel so special. We claim Carolina Coach & Camper staff as friends.

I was in there for service this morning. I just wanted to formally thank you and your staff for the courtesy, efficiency and promptness with which my problem was handled. Carolina Coach has always treated me well you have upheld that tradition.

We have owned 5 different types of RVs over the last 5 or so years and encountered many RV salespersons and organizations all across the country.We just want to compliment you and all your employees, on the professionalism and attitude that they all displayed during our contact last fall when we stopped by to see your inventory. We were impressed with our salespersons general knowledge and honesty that we came back and purchased the vehicle from you. We would have no qualms recommending your business to anyone else who might be interesting in purchasing a RV.

I just wanted to tell you that I have never had a more pleasant experience buying a trailer or even a car for that matter.Everyone was so friendly and helpful.I have never known anyone else who would go to our hotel and get my childs beloved stuffed animal that was left by mistake and send it to us. I will highly recommend you to anyone I know who is looking to purchase a camper, even if they are 2000 miles away.

We love our new unit. We will recommend you & Carolina Coach & Camper to everyone.

We want to express our thanks to you all for making our New Home purchase a very pleasurable experience.

In dealing with your staff, our buying experience was excellent. Your inventory manager certainly went out of the way to be more than helpful to us beginners. After meeting these fine people we certainly hope to continue a good business relationship with Carolina Coach and Camper for a long time.

Sorry this took so long in sending you guys a Great Big thank you for treating us Roadtrekers like Kings & Queens.

We passed the word around to our friends out East if ever they are in the market, to make sure they come out and see you.

We did not purchase our motor home from Carolina Coach & Camper however, we sure wish we had! The Service Director, Service Advisor, warranty and parts personnel can certainly be proud to be a part of the customer-oriented Carolina Coach and Camper organization. All your staff (sales, financial and reception included) makes it a pleasure to visit when the need arises. You can say the awesome integrity within you entire company is to be commended as the Best of the Best. Terry and Ann P.

(excerpts from a letter)

Many people make comment on getting new RV's and even purchasing used ones or boats. Those are wonderful things to have people comment on, however, what about after the sale....... I am from the Seattle area, was on the road back east here visiting family with a brand new coach I bought back in the Seattle area. So here I am 3,000 and more miles from home, my slide motor stops working and I can not find anyplace within more than 150 miles that can even take a look to see what is happening. Two separate locations of camping world turned me away. I found this place only by driving and deciding to take a shot when I saw the billboard. I came in here and was treated like I had just purchased the coach from this dealership. They said they were booked but would at least take a look and see what was happening. That was the start of one of the best service experiences I have had in my 13 years of over the road RV travel. They diagnosed, verified parts available and got the factory to authorize in no time at all. Then it was late in the day, they scheduled me for first thing the following open business day. I had a great weekend with very dear friends, then returned and true to their word, they pulled it right in first thing in th morning. This is what the RV world always was like all the years I have been traveling. When I am in this neck of the woods again, as I am often, I look forward to scheduling my regular maintenance while I am in the area at this facility without any questions. Being a disabled Vet, traveling with service dogs can be trying at best. I would also mention, the prices, scheduling and overall way of treating people, hands down over any place larger or a chain that has long since forgotten what camping is all about. this place did not gain my favor by special treatment, simply providing the same great service I am quite sure they offer everyone. Sitting here watching all morning, I have seen some great interactions and working with the staff, mechanics, sales, parts and the overall atmosphere is very pleasant. Being outside with all 4 of the dogs, they came out a bit ago and made sure I had plenty of water for the pups and if I needed anything. I am outside up on a hill at an employee picnic area. Great day. Fantastic people. I am much more than impressed.Thank you, Don Alfera, Olalla, Washington

(facebook post https://www.facebook.com/DAAlfera)

We just wanted to let you know how pleased we are with the Starcraft 1915 boat we purchased on 08/09/2014. We have been out on the lake several times and everything performs very well. We appreciate the courteous, informative and professional service we received. Your guidance was invaluable in assisting us in the choosing the correct boat for us. We would and will highly recommend you and Carolina Coach and Marine to any of our friends and family that might be interested in purchasing either a boat or an RV. Thank You Again, David and Theresa Bowman

Letter to our Marine Service Manager

Dear Greg,

I just wanted to drop you a note and say Thank You for the great job you did on my boat and also the quick response you provided. In this day and age of taking a number and waiting it is refreshing to speak with a person who mis responsive and knowledgeable about their products. I will definitely send all of my future business your way and pass out your cards to anyone who is in need of a good boat mechanic.Danny Long

NMLS # 487930

VP Secondary Mortgage Lending

First Federal Savings Bank

Email Sent to DealerMr. Cathey,

Just a note to let you know that even though we struggled through a couple of issues getting Triton Boats to schedule/build/deliver our new boat, it's been a pleasure to work with both Mike and Greg throughout the whole process.Mike has done a good job of keeoing me informed as the process progressed, and as he said "There were no surprises when the day came to pay for it".Greg has just completed some warranty work and was a pleasure to work with. He is very knowledgeable and customer service oriented. He scheduled the boat in quickly, had the work completed in time for me to pre-fish a tournament, and most importantly did it correctly the first time!

Customer service like this is why I chose to purchase a Triton Boat from your dealership.

Email from Ralph Starling,I wanted to thank you and your staff for taking great care of me when I bought my new boat and continued to take care of me even after the sale.From a businessman's standpoint the facilities are very clean and well maintained and you can just feel that vibe of caring flows all the way from the top to the bottom. Carolina Coach has always treated me fair, everyone is cheerful and follows businesslike procedures to accomplish it's objectives. As the manager, you show a professional excellence that produces results beyond my expectations.I love my stereo, speakers and power poles. When we discussed the boat lighting I felt like your were a little unsure of what i was looking to install. I probably did not communicate it to you very well. I appreciate your insight and your research in getting me exactly what I wanted. You nailed it! It came out even better than i thought it would look like. You ought to see my boat at dusk or dawn. I also wanted to thank you for the lift assist suggestion and installation on my motor-guide trolling motor. It works like a charm. I hope John realizes what an asset you are as a person and co-worker at Carolina Coach. I am very pleased with the sales (Mr. Chronister) and service I have received from the dealership.

Best Regards

Ralph Starling

Email Sent To Marine ServiceThanks for getting the two Lowrance units communicating, the other items resolved, & scheduled in&out very promptly. Just one more reason to do business with Carolina Coach & Marine!

Email To Marine ServiceFirst of all thank you. You just reset the standard for excellence and I want you to take this email to the president/Owner of Carolina Coach & Marine and have him reach out to me if he would like my personal testimonial as to how much this means to me. Time is my biggest challenge right now and the China trip and now this trip to NV for business. I am pressed beyond normal, schedule wise, and rarely get to fish or even run my boat. Throw a move to another state in there and things get complicated & stressful fast. You took a big part of that off me and I want to say thank you so much.I took the liberty early this AM to post about my experience with you and your business on both Bass Boat central and also Bass Boat Talk. Use this as a testimony at any time.I will happily tell anyone that I would come to your place of business over any other boat dealer within 200 miles of me at any time for anything based on my experience with you and your terrific customer service. I realize that I have history with nearly all of them within that range and have been mistreated by many, if not all, at one point or another, be it on price, availability or just lackluster performance. You guys blew the top off of them in all categories, and you need to know about it, so thank you and feel free to use this to help advance your business in any way that you can.I really apprciate what you did for me Greg, if I owe you a nickel let me know and a check will be in the mail promptly. Thanks AgainChuck Daymude

Customer Satisfaction FormGreg King from Marine Service has been awesome through out this whole process. If I refer anyone it will be to deal with Greg at Carolina Coach & Marine.